Your feedback helps us improve our services. Please provide your suggestions, report issues, or share your experience with our portal. We value your input and will use it to enhance user experience and service delivery.
Submit Your Feedback
Multiple Ways to Connect
General Helpline
1‑800‑GOV‑HELP (1‑800‑468‑4357)
Available 24/7 for urgent mattersTechnical Support
1‑800‑TECH‑SUP (1‑800‑425‑2323)
Mon-Fri, 8 AM - 8 PMAccessibility Support
1‑800‑TTY‑HELP (1‑800‑325‑0778)
For hearing/speech impaired
Average wait time: 3-5 minutes
International: +91-11-12345678
International: +91-11-12345678
General Inquiries
For general questions and informationTechnical Support
Website issues, login problems, technical queriesFeedback & Suggestions
For suggestions and improvement ideasGrievance Redressal
For official complaints and grievance reporting
Response time: 1-2 business days
Attachments: Max 10MB per email
Attachments: Max 10MB per email
Headquarters
Government Services Portal
Ministry of Electronics & IT
Electronics Niketan, 6 CGO Complex
Lodhi Road, New Delhi - 110003
Appointments
Recommended
Walk-ins
Available
Office Hours: 9 AM - 5:30 PM (Mon-Fri)
ID Required: Aadhaar/Government ID
ID Required: Aadhaar/Government ID
Frequently Asked Questions
We aim to respond to all feedback within 5-7 business days. However, complex issues may
require additional time for investigation and resolution.
Your name and contact information are required to process your feedback, but you can
request confidentiality. We respect your privacy and will not share your personal
information without your consent, except as required by law.
Yes, once you submit your feedback, you will receive a reference number via email. You
can use this reference number to track the status of your feedback through our online
portal or by contacting our support team.